At Marketing Arabic, we strive to provide high-quality courses, digital books, and premium services to help you achieve your educational and professional goals. Our refund policy is designed to ensure customer satisfaction while maintaining the integrity of our offerings.
1. No Refunds
Please note that all sales of our products and services are final. We do not offer refunds for any purchases, including but not limited to courses, digital books, and premium services.
2. Product and Subscription Changes
While we do not offer refunds, we understand that circumstances may change. If you are not satisfied with a product or subscription you have purchased, we offer the option to exchange it for a different product or subscription of equal or lesser value.
3. Eligibility for Exchanges
To be eligible for an exchange, the following conditions must be met:
- Request Timing: You must request an exchange within 14 days of the purchase date.
- Usage Condition: The product or subscription must not be fully consumed or completed. For digital products, you must not have downloaded the content.
- Proof of Purchase: You must provide a valid proof of purchase, such as a receipt or order confirmation.
4. How to Request an Exchange
To request an exchange, please follow these steps:
- Contact Us: Email our customer support team at [Your Contact Email] with your order details and the reason for your exchange request.
- Review: Our team will review your request and determine your eligibility for an exchange.
- Approval: If your request is approved, we will provide instructions on how to proceed with the exchange.
5. Exceptions
The following situations are not eligible for exchanges:
- Completed Courses: Courses that have been fully completed or where a significant portion has been accessed.
- Downloaded Digital Books: Digital books that have been downloaded.
- Expired Subscriptions: Subscriptions that have expired or are within the last 14 days of their validity period.
6. Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes.
7. Contact Us
If you have any questions about this Refund Policy, please contact us:
Email: [Marketingarabic1@gmail.com]